After receiving a notification of your order confirmation our staff will notify you with an email of the scheduled delivery date. We will make delivery within 5 business days upon receiving your full payment for all orders with ready stock. Pls note that there is no delivery on Sunday/Public Holidays.

You will receive an email notification for every order submitted and it will be deemed as confirmed order. However, if you had opted to use Paynow payment method, your order will be deem as confirmed only after we have received the complete payment to our bank account.

We will notify you for ordered items that has been discontinued or no longer available and provide you with possible alternative replacement. If you would like to cancel the order, we will perform a full refund of your payment for the specific ordered item that is discontinued or no longer available.

Please note that for payment made via Credit Card or Paypal, all bank charges and fees incurred for the refund would be borne by the customer and it will take a few days for the fund to reach you.

If the item(s) is no longer available and there is no suitable alternative, MCI Globaltronics Pte Ltd reserves the right to cancel the order and refund any payment made.

You may email your request to marcom_mci@mci-global.com.sg or call us at 6292 3438. We will inform you of any additional cost for your change request. Change to your order will only be confirmed upon receipt of your payment for the additional cost when applicable.

We support the following payment methods:

i.            PayPal; (visa/mastercard)

ii.           Paynow ; UEN: 200400423H Company Name: MCI Golbaltronics Pte Ltd 

For PayNow. Please send proof of payment to marcom_mci@mci-global.com.sg or whatsapp 6292-3438 with your order number when transfer has been made.

There will be a delivery charge of S$25 for purchases less than S$300.00

Yes. There would be a S$25 reattempt delivery charge.